The Charleston Mattress
The most comfortable and longest lasting mattresses are built right here in Charleston and as technology and materials advance, we've consistently made improvements to continue building simply the best bed anywhere. That's a lot of improvements and innovation over 100 years. But what hasn't changed? Our commitment to excellent customer service, a non-prorated warranty, and the peace of mind that comes with knowing you're buying a locally built product.
People often ask what's the difference between us and the big box stores?
For starters, we still make flippable beds. That means both sides of the mattress are usable and completely finished. It's oftentimes cheaper to finish only one side, and big brands are trying to lower the industry standards with marketing that preaches that a mattress should only last seven or eight years. That's simply not true. If you buy a quality mattress and take good care of it, that mattress should last for a solid decade - probably more.
Our prices are better. Beds that typically cost $1,600 to $2,400 in other stores cost $700 to $900 at The Charleston Mattress. Folks just can't believe that locally-built beds are less expensive than assembly line beds. Here's the thing - we don't do a lot of advertising. All of our limited marketing is handled in-house, and we rely very heavily on word-of-mouth. Always have. And we don't incur the middle man costs. Your mattress is built and loaded directly onto a truck that travels straight to your front door. Limited overhead and old-fashioned hard work have put us in a position to offer a better bed at a lower price.
Plus, delivery is free**. This also includes set up and haul away if needed. Our professional movers will arrange your bed to your specifications and make sure you're fully satisfied with the set up. And, if you'll give us a cell phone number, we can schedule a specific
time for delivery and call you when we're on our way, so you're free to be out and about getting things done. We donate the mattresses that we can, and we handle disposal of the ones we can't.
Our warranty still means something. Because we do business with our friends, family, and neighbors, we're held to a higher standard; but we don't mind. There's no fine print in our one-page legible warranty. Unlike the chain stores, if you return a product, you're under no obligation to buy anything else from us. And because we have some of the most knowledgeable sales people who will never try to sell you something you don't love, we have less than a 1% rate of returns. Our clients are thrilled with their experience and product, which
leads us back to the word-of-mouth advertising and the lowest prices.
Our products are built here in the Lowcountry. We source everything we can from the Southeast, and when that's not possible, we take great measures to keep it in the USA - even if it costs us a little bit more. Not only is this better for sustainability, the environment, and your wallet, it keeps local folks working. See our image gallery for a glimpse at some of the friendly faces who've been handcrafting these fine mattresses for decades.