Title: Good Enterprises Program Director
Location: Charleston, SC
Term: Full-time/ Exempt
Application Deadline: May 1, 2019; start date of June 1, 2019
Salary Range: $45,000 to $55,000 annually plus benefits

Organizational Background: Lowcountry Local First (LLF), an entrepreneurial non-profit organization made up of over 550 local businesses and community leaders working to transform and model a sustainable local economy. Our mission is to cultivate an economy anchored in local ownership, because we believe local businesses are the foundation of our culture, economy, and character. Good Enterprises is our biggest endeavor to date with the goal of transforming lives and building sustainable communities through business ownership. Good Enterprises will support economically distressed and underserved communities by helping low-to-moderate income entrepreneurs in achieving economic sustainability through business training, financial literacy, acceleration, and incubation. Lowcountry Local First is a rapidly growing, results-oriented, small team workplace.

The Good Enterprises Program Director is responsible for providing leadership and direction for program delivery, management, instruction and oversight related to all aspects of this initiative, including the Community Business Academy (CBA), Business Acceleration Services (BAS) and Credit to Capital (CAC). The Director will have the ability to manage the start-up of a new program and has overall responsibility for the progress and outcomes of these programs and reports directly to the Director of Operations and Executive Director. This responsibility includes planning, organizing, staffing, leading, and controlling program activities.

In addition to being meticulously details-driven and oriented towards systems thinking, a successful candidate will have an authentic connection to and passion for LLF’s mission, alignment with our values-driven culture, and a personal disposition that maintains calm and warmth in the midst of a fast-paced work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Program Director performs a wide range of duties including some or all of the following:

Execute the program

  • Execute the delivery of the overall program and its activities in accordance with Rising Tide and the overall goals of the organization.
  • Implement long-term goals and objectives to achieve the successful outcome of the program.
  • Work with the DOO and ED to develop an annual budget and operating plan to support the program.
  • Work within our evaluation framework to assess the strengths of the program and to identify areas for improvement.

Organize the program

  • Participate in 2 trainings in New Jersey with Rising Tide for the administration and instruction of the program.
  • Ensure that program activities are performed at the highest level of professionalism.
  • Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.

Staff the program

  • In consultation with the DOO, recruit, interview and select well-qualified program staff according to our projected timeline.
  • Implement a performance management process for all program staff.
  • Engage and manage volunteers for appropriate program activities.

Lead the program

  • Ensure all staff members receive orientation and appropriate training.
  • Supervise program staff by providing direction, input and feedback.
  • Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.
  • Coordinate with Marketing and Communications Director and Director of Development to ensure the effective and efficient program delivery.

Control the program

  • Write reports on the program for management and for funders.
  • Communicate with funders as outlined in funding agreements.
  • Ensure that the program operates within the approved budget.
  • Monitor and approve all budgeted program expenditures.
  • Monitor cash flow projections and report actual cash flow and variance to the COO on a regular basis (monthly/bimonthly).
  • Manage all project funds according to established accounting policies and procedures
  • Ensure that all financial records for the program are up to date.
  • Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements.
  • Provide required information to have invoices generated and submitted to funders according to the established timelines.
  • Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
  • Report evaluation findings to the COO and recommend changes to enhance the program, as appropriate.

Qualifications

  • Bachelor’s Degree in a related subject and/or minimum 5 years of relevant, related experience in management, business operations and/or coaching preferably with small business development, marketing, community outreach, and/or nonprofit management organization. Must include experience delivering adult education.
  • Experience as a business owner/entrepreneur strongly preferred.
  • Requires dynamic leadership skills to include a passion for LLF’s mission and programs and the ability to promote the organization to diverse audiences, including potential program participants.
  • Demonstrated managerial, project and program management experience.
  • Familiarity with local communities and community leaders in the under-served areas of the region.
  • Proven ability to be self-starting, highly organized, and detail-oriented—comfortable with unstructured assignments, multi-tasking, and quick deadlines.
  • Demonstrated highly effective interpersonal, conflict resolution and problem-solving skills to include previous experience in a supervisory/management capacity.

Proficiency in the use of computers for:

  • Simple accounting
  • Databases
  • Spreadsheets

Working Conditions

The Good Enterprises Program Director works in an office environment but the mission of the organization may sometimes take them to non-standard workplaces.  Program Directors work a standard work week but may be required to work some evenings and weekends for outreach, member mixers or to teach or monitor program.

Benefits

  • Gain valuable nonprofit experience with an organization named 2010-2012 Best Local Cause by Charleston City Paper; 2016 Best Promotional Video and Best Non-traditional Marketing Campaign by the Charleston AMA; and 2015 Small Business Ally of the Year by the SC Office of the U.S. Small Business Administration.
  • Work with a great team of professionals. Meet the LLF crew.
  • Work in a space described an “open, beautiful, vibrant space designed to bring local entrepreneurs together,” by Charleston City Paper.
  • Meet and interact with LLF member businesses (500+ local companies) and Local Works coworking community
  • Generous cell phone and insurance stipends
  • Ability to participate in a matching retirement plan
  • After one year of employment, option to work remotely one day per week
  • Four weeks of paid parental leave with option to take up to 14 weeks total

To Apply:

NO PHONE CALLS, PLEASE. Please email cover letter and resume in PDF format to lauren@lowcountrylocalfirst.org  with “GE Program Director” in subject heading.

Lowcountry Local First is an Equal Opportunity Employer. People of color, women, veterans and individuals with disabilities are encouraged to apply.

Jordan Amaker
Director of Marketing & Communications
Director of Marketing & Communications